Privacy Policy

Effective Date: January 18, 2025

Welcome to Digital Saints (“we,” “us,” or “our”). Protecting your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services, including our website (www.digitalsaints.agency) and other technological tools we employ.

1. Data Controller

Digital Saints
Paxton Court, Triq il-Mensija, San Ġiljan, Malta
‍Email: info@digitalsaints.agency

2. Information We Collect

We may collect and process the following types of personal data:

1. Contact Information: Name, email address, and any additional contact details you provide.
2. Usage Data: Information about your interactions with our website and services, including IP address, browser type, browsing behavior, and interaction with our emails.
3. Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
4. Marketing and Communications Data: Your preferences for receiving marketing communications from us and our third-party platforms.
5. Behavioral Data: Information from cookies, pixel tags, and other tracking technologies about your online behavior.

3. How We Collect Your Data

We may collect and process the following types of personal data:

1. Direct Interactions: When you provide data by filling out forms, subscribing to our newsletters, or corresponding with us via email or other methods.
2. Automated Technologies: As you interact with our website, we automatically collect Technical Data and Usage Data using cookies and similar technologies.
3. Third-Party Sources: We may receive data from analytics providers (e.g., Google Analytics), marketing platforms (e.g., Facebook Ads, Google Ads), or social media platforms.

4. How We Use Your Data

We use your personal data for the following purposes:

1. Service Delivery: To deliver services and products you request, including facilitating inquiries and transactions.
2. Personalisation: To provide a customised experience, including personalised content and advertisements tailored to your interests.
3. Marketing: To send promotional materials, newsletters, and other communications about products and services that may interest you.
4. Analytics: To analyze usage and performance of our website to improve user experience.
5. Legal Compliance: To comply with applicable laws, regulations, and legal processes.

We will only use your data for the purposes for which it was collected unless we reasonably consider that we need to use it for another reason compatible with the original purpose.

5. Legal Basis for Processing

We process your data under the following lawful bases:

1. Consent: Where you have explicitly provided consent, such as opting into our newsletter.
2. Legitimate Interests: For legitimate business purposes, such as improving our services and ensuring security.
3. Legal Obligation: To comply with legal and regulatory requirements.
4. Performance of a Contract: Where processing is necessary to fulfill a contract with you.

6. Sharing Your Information

We may share your data with:

1. Service Providers: Third-party vendors who assist in providing our services, such as hosting, email marketing, and analytics.
2. Affiliates: Entities within our corporate group for purposes consistent with this Privacy Policy.
3. Legal Authorities: To comply with legal obligations or valid requests from authorities.
4. Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity.

We ensure that any third-party recipients comply with GDPR and other applicable laws.

7. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure it is protected by appropriate safeguards, such as:

• Standard Contractual Clauses approved by the European Commission.
• Binding Corporate Rules where applicable.
• Additional measures to ensure compliance with GDPR.

8. Data Security

We implement robust security measures to protect your data from unauthorised access, alteration, or disclosure, including:

1. Encryption: Using SSL/TLS protocols to encrypt data transmitted over the internet.
2. Access Control: Restricting data access to authorized personnel only.
3. Regular Audits: Conducting regular security assessments and updates to mitigate risks.

Despite our efforts, no method of transmission over the internet or electronic storage is completely secure.

9. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, including:

1. Legal Obligations: Retention for tax, accounting, or compliance with legal requirements.
2. Marketing Data: Until you withdraw consent or opt out of communications.
3. Dispute Resolution: Retaining data to resolve disputes or enforce agreements.

10. Your Rights

Under the GDPR, you have the following rights:

1. Access: Request access to your personal data.
2. Correction: Request correction of inaccurate or incomplete data.
3. Erasure: Request deletion of your data under certain circumstances.
4. Restriction: Request restriction of processing in specific cases.
5. Portability: Request transfer of your data to another party.
6. Objection: Object to processing for specific purposes, such as direct marketing.

To exercise your rights, contact us at info@digitalsaints.agency.

11. Cookies and Tracking Technologies

Under the GDPR, you have the following rights:

1. Enhance User Experience: Store your preferences and improve functionality.
2. Analytics: Track website usage and performance.
3. Marketing: Deliver relevant advertisements and track their effectiveness.

For more details, please refer to our Cookie Policy.

12. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of these external sites.

13. Children’s Privacy

We do not knowingly collect personal data from individuals under 16. If we become aware of such collection, we will delete the data promptly.

14. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website, and we may notify you directly for significant updates.

15. Contact Us

If you have questions, concerns, or requests, please contact us at:
Email: info@digitalsaints.agency
Address: Paxton Court, Triq il-Mensija, San Ġiljan, Malta